If the benefits are the same in and out-of-network, why am I getting a bill?

This could be due to numerous reasons. To minimize billing surprises, it is recommended to get a pre-treatment estimate.

• If you saw an in-network dentist and there were two or more professionally acceptable dental treatments for a dental condition, your plan bases reimbursement on the least-costly treatment alternative.
• If you and your dentist agreed on a treatment that cost more than the treatment on which the plan benefit is based, you will be responsible for the difference between the fee-for-service rendered and the fee covered by the plan.

Will I receive ID cards?

Dental ID cards will be provided if you are electing the plan for the first time, changing plans and/or adding a new dependent. You can also download an ID card at The Standard.

Are implants covered?

Implants are covered as part of the High dental plan.