Initiating a new cancer treatment brings a flood of new information. Providers take the time to walk patients through the potential impact of the therapy, how to manage their side effects, treatment and dosing schedules, and many other key elements. Meanwhile, patients are also thinking about: What does this mean for me? For my family? For my finances? Dr. Davey Daniel, OneOncology’s Chief Medical Officer, knows how overwhelming this can be, noting that if patients remember 50 percent of what they reviewed together in the clinic, that is an impressive feat.
This is why OneOncology and its practice partners have embraced Navigating Care’s unique patient engagement platform, which integrates seamlessly with the EHR to send timely, relevant education at critical points in the treatment cycle. Visual aids and audiovisual information consistently improve patient retention and comprehension compared to verbal information alone. These messages, delivered from the patient’s care team, reinforce appropriate side effect management strategies, connect patients to financial assistance, provide information on biomarker testing, and offer needed support resources to help patients remain on treatment and achieve the full potential benefit of these innovative therapies.
The impact is clear and measurable. Across multiple programs, regardless of mechanism of action or mode of administration, patients who engage with educational content through Navigating Care stay on therapy longer — often by two or more months compared to those who did not access the education. These gains aren’t just numbers; they represent extended opportunities for treatment efficacy and better quality of life.
For providers, this isn’t just about patient satisfaction; it’s about clinical outcomes. Enhanced adherence means fewer interruptions, more consistent dosing, and ultimately, better chances for therapeutic success. It also reduces the burden on care teams by preemptively addressing common questions and concerns, freeing clinicians to focus on care decisions.
As the treatment journey becomes more complex, patient education is increasingly becoming a clinical imperative. By meeting patients where they are, Navigating Care helps them stay on therapy longer, manage symptoms more effectively, and supplement the support of the care team throughout their patient journey. OneOncology’s investment in these tools demonstrates the company’s commitment to digital innovation to further the mission of affiliated practices.